How does myCert charge its customers?
Our pricing model is mainly based on the number of certificates you issue during a billing year.
Do you offer a free trial?
Can I change my plan later?
In case you have reached your limit, you can continue to issue certificates and pay an additional fee of € 0.99 per extra certificate issued, billed at the end of the month. If you are not sure which plan is right for you, please get in touch with us!
Do you offer any discounts?
Moreover, if you issue more than 30,000 certificates / year, you become eligible for our ‘Enterprise Unlimited’ plan and thus get a special offer depending on your needs and requirements.
What plan is best suited for me?
If you are a small-to-medium-sized business (SMB) you will most likely fall under either the Basic or Business plan, depending on how many
certificates you are planning to issue.
If you are a large organization like a Maritime Administration or Crew/Ship Management company, then the Enterprise plan might better suit you.
What happens if I fall between the plans?
- Choose a lower plan and once the limit is reached you simply pay a fixed fee of € 0.99 per extra certificate issued.
- You can choose the next higher available plan, so you can sit back, relax and never worry about your limit.
What happens if I reached my limit before the end of the billing year?
What if I decide to cancel?
If you've purchased an annual agreement with annual payment within the past 30 days and want to cancel, we'll offer you a full refund.
If you’ve purchased an annual agreement with monthly payments, you can cancel at any time without the need to pay the remaining amount, as long as at the time of cancellation, the number of certificates issued is equal or less than the average number of certificates you can issue each month (formula: number of certificates allowed to issue according to the plan / 12).
As an example, if you have purchased the Business 8000 plan which allows you to issue up to 8,000 certificates per year, but decide to cancel after 2 months,
you can do so without paying the remaining amount for the rest of the year, as long as the number of certificates issued after 2 months is equal or less than 1,334
((8,000 / 12) x 2).
If you issued more, we will charge you a fee of € 0.99 per extra certificate.
What does the number of certificates represent?
Re-issues of certificates due to mistakes or corrections for the same recipient are free of charge, therefore not counted as “Issued certificates”.
Can you charge me in my local currency?
How many certificate recipients (holders) can I add?
What is counted as an issued certificate?
Therefore, re-issuances for the same person in the current billing year are free of charge.